Refund policy

We accept refund/exchange requests on all our pieces within 7 days of you receiving your order (as indicated by your tracking number).

We only ask that the following requirements are met:

• Item/s must be in original brand-new condition with all tags remaining in place.

• Item/s must not have been worn, washed or altered in any way.

Unfortunately, we cannot accept any returns that do not meet above requirements.

Refunds will be issued excluding the original shipping cost

The shipping cost incurred for returning item/s to The Logo Lady for an exchange or refund are not covered nor reimbursed by us.